Dash77's Privacy Policy

Dash77 (dash77.bet) is one of Bangladesh's most trusted online Sports Betting and gaming platforms. Our Privacy Policy explains what information we collect when you visit our website, create an account, or use any of our services — and how that information is used.

This Privacy Policy applies to all services and products offered by Dash77. By using our platform, you are considered to have accepted the terms of this policy. Please read it carefully in full.

Dash77 complies with applicable laws and regulations in Bangladesh, as well as international data protection standards. We believe that lasting relationships are built on transparency and trust. We remain fully committed to protecting your privacy.

• This policy applies to all users of Dash77.
• This applies to both registered and unregistered users.
• This policy applies to both the mobile app and website.
• Feel free to contact us for any questions.

Dash77 collects several types of information from you. This falls into three categories: information you provide directly, information collected automatically, and information received from third parties.

We only collect information that is necessary to provide our services — nothing more. The highest level of security is applied when handling your sensitive financial data.

Dash77 uses your data only for specific, legitimate purposes and never beyond what has been defined. The key purposes are outlined in detail below.

• Account Management: Your information is used to create, verify, and manage your Dash77 account.
• Service Delivery: To provide uninterrupted betting, gaming, deposit, and withdrawal services.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Customer Support: To resolve your complaints and queries, and to provide customer support.
• Legal Obligations: To comply with regulatory guidelines and fulfil legal obligations.
• Service Improvement: To enhance your experience and develop new features.
• Relevant Offers: To offer relevant promotions and bonuses tailored to your preferences and activity.

We never share your information with third parties for advertising purposes. Marketing communications are sent only with your consent, and you may withdraw that consent at any time.

Dash77 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: To understand how the site is being used, helping us improve our services.
• Marketing Cookies: Used to show relevant content. You can turn these off at any time.

Dash77 does not sell your personal data to any third party. However, limited information may be shared in specific circumstances. In every case, the protection of your data is ensured.

• Payment Processors: Necessary information is shared with trusted payment providers to process your transactions.
• Licensing Authority: Information is disclosed to regulatory authorities as required by their directives.
• Law Enforcement: Information may be shared when required by a court order or other legal obligation.
• Technology Partners: Minimal information is shared with trusted technology providers to operate the site.

We have strict data protection agreements in place with all third parties. They may only use your data for the specified purpose and are strictly prohibited from using it for anything else.

Dash77 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: Retained for the duration of the account and for 5 years after closure.
• Transaction Data: Retained for up to 7 years in accordance with financial regulations.
• KYC Documents: Retained for 5 to 10 years as required by regulatory obligations.
• Cookies & Session Data: Until the end of the session or up to 1 year, whichever comes first.
• Customer Support Records: Retained for 3 years from the date of contact.

Once the applicable retention period expires, your data is securely deleted or anonymized.

Under Dash77's Privacy Policy, you hold several important rights over your own data. We respect these rights, and you may exercise them at any time.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information we hold about you.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can request that your data be used only for specific purposes.
• Data Portability: You can receive your data in a standard portable format.
• Right to Object: You may object to the processing of your data in certain circumstances.

Dash77 is firmly committed to protecting minors. Our platform is intended exclusively for users aged 18 and above.

• Age verification is mandatory at the time of registration.
• We do not knowingly collect information from anyone under the age of 18.
• Any account found to belong to a minor will be closed immediately.
• Parents or guardians who believe their child has an account are encouraged to notify us.

If you believe a minor is using our platform, please notify our support team immediately.

Dash77 employs industry-standard technical and administrative security measures to protect your data. Our security infrastructure is continuously updated and improved.

• All data transmissions are secured with 256-bit SSL encryption.
• Firewall and intrusion detection systems are active.
• Regular security audits and penetration testing are conducted.
• All staff data access is role-based and restricted.
• 24/7 monitoring is in place to detect suspicious activity.
• Two-factor authentication (2FA) is available.

Dash77 may update this Privacy Policy from time to time, due to legal changes, new services, or security improvements. The "Last Updated" date at the top of the policy will be revised with each change.

For significant changes, we will send advance notice to your registered email or mobile number. Minor updates will be reflected on the website only. Continued use of the site after any policy change takes effect will be considered your acceptance of the updated terms.

• You will be notified of any major changes at least 30 days before they take effect.
• Previous versions of the policy are available upon request.
• If you do not agree with the updated policy, you have the right to close your account.
• A history of policy changes is maintained on our records.

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated privacy team. We are committed to resolving your issue as quickly as possible.

• Email: support@dash77.bet
• Live Chat: Click the live chat button in the bottom-right corner of the website.
• Support Hours: 7 days a week, 24 hours a day.
• Response Time: Usually within 24 hours; up to 30 days for complex cases.